If you wish to cancel your campaign and offer refunds to your donors, please contact our support team within 90 days of your campaign's start date for assistance. We will notify your donors via email, offering them the option to receive a refund or to redirect their donation to support other pets in need. Donors will have 30 days to respond to this email.
Please note, per our Terms, only the donation amount can be refunded. Processing fees or any additional charges added to the donation are separate and non-refundable.